Services

Advisory and transformation across the technology lifecycle.

Advisory and delivery across the full technology lifecycle, built on the same MCJ methodology: assess, benchmark, prioritise, improve.

AssessBenchmarkPrioritiseImprove

  • Fractional leadership CIO / IT Director on demand
  • Transformation operations, cloud and service management
  • Assurance cyber, resilience and supplier governance
Technology advisory session with team reviewing a maturity dashboard

Fractional CIO / IT Director

Senior IT leadership on demand — providing direction, governance and accountability without the cost of a full-time executive.

  • Board-level technology counsel
  • IT strategy & budget ownership
  • Team leadership & mentoring

IT Service Management

Design and embed ITSM capability aligned to ITIL — improving service quality, predictability and customer experience.

  • Process design & implementation
  • Tooling selection & rollout
  • Service desk transformation

Operational Transformation

Reshape IT operations for resilience, efficiency and scale — through process, automation and operating-model change.

  • Target operating model design
  • Process re-engineering
  • Automation strategy

Cyber Security & Risk

Reduce risk and meet compliance obligations across Cyber Essentials, ISO 27001, NIS2 and sector-specific frameworks.

  • Risk assessments & remediation
  • Cyber Essentials readiness
  • Incident response planning

Cloud & Infrastructure

Cloud strategy, migration roadmaps and infrastructure modernisation — focused on real value, not vendor hype.

  • Cloud strategy & TCO modelling
  • Migration planning
  • FinOps & cost optimisation

Supplier & Service Governance

Establish robust governance over your supplier ecosystem — controlling cost, performance and risk.

  • Contract & SLA reviews
  • Supplier performance frameworks
  • Outsourcing arrangements

Technology Strategy & Roadmaps

Translate business ambition into a clear, sequenced technology plan with measurable milestones and value.

  • Business-aligned IT strategy
  • Multi-year roadmaps
  • Investment cases & prioritisation

Service Assessments & Maturity Reviews

Independent assessments of your current state — benchmarked, actionable and grounded in best practice.

  • Maturity reviews
  • Capability assessments
  • Tailored improvement roadmaps
Evidence of delivery

Selected client outcomes

Examples are anonymised where appropriate to protect client confidentiality.

Government department
8 weeks

NCSC CAF-aligned assessment in 8 weeks

Maturity review across 12 security domains produced a prioritised roadmap and board-ready risk register.

Financial services firm
40%

40% reduction in service-desk rework

ITSM process redesign and tooling rollout improved first-call resolution and reduced repeat incidents.

Technology scale-up
80%

Cloud migration roadmap for 80% of workloads

Cloud readiness assessment, TCO modelling and phased migration plan de-risked a major platform move.

Not sure where to start?

Book a no-obligation consultation, or take one of our online assessments to see where you stand.